Legal
Privacy Policy
Last updated: May 31, 2026
1. Who We Are
King Ridge Ceramic Coatings ("King Ridge", "we", "us", or "our") is a paint protection and detailing studio based in Toronto, Ontario, serving the Greater Toronto Area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit kingridgeceramics.com or interact with our services.
2. Information We Collect
We collect information you provide directly when you:
- Request a quote, book an appointment, or submit a contact form (name, email, phone, vehicle details, message).
- Communicate with us by phone, email, SMS, or social media.
- Provide payment information for services rendered (processed by our payment providers — we do not store full card numbers).
We also automatically collect limited technical data such as IP address, browser type, pages visited, and referring URL through standard web analytics.
3. How We Use Your Information
- Respond to quotes, bookings, and inquiries.
- Schedule, perform, and follow up on services.
- Send booking confirmations, reminders, and service-related updates.
- Improve our website, offerings, and customer experience.
- Comply with legal obligations and enforce our terms.
4. Sharing of Information
We do not sell or rent your personal information. We may share it with trusted service providers who help us operate our business (e.g., email delivery, hosting, analytics, payment processing), or when required by law. These providers are bound to handle your data confidentially.
5. Cookies & Analytics
Our site may use cookies and similar technologies to remember preferences and understand site usage. You can disable cookies in your browser settings; some site features may not function as intended.
6. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights (Canada / PIPEDA)
You have the right to access, correct, or request deletion of your personal information, and to withdraw consent to marketing communications at any time. To exercise these rights, contact us using the details below.
9. Children's Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above will reflect the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.
11. Contact Us
Questions or requests regarding your privacy can be sent to:
King Ridge Ceramic Coatings
Toronto, Ontario, Canada
Email: info@kingridgeceramics.com
Phone: (289) 499-3481